YesMadam’s Stress Survey Suicide: How to Wreck an Employer Brand in One Simple Step

Firing employees for admitting stress? YesMadam just gave a masterclass in employer branding self-destruction. Here’s why their reputation is in tatters—and why it’s going to cost them dearly.

YesMadam’s Stress Survey Suicide: How to Wreck an Employer Brand in One Simple Step
Photo by Ruvim Noga / Unsplash

Imagine this: You’ve poured your heart into creating an open, honest work culture. Your employees trust you enough to share their struggles. Then, instead of support, you hand them a pink slip. Congratulations! You’ve just followed YesMadam’s lead in turning your employer brand into a dumpster fire.  

YesMadam: When “Stress Management” Becomes Stress Elimination 

YesMadam, and Indian based online beauty platform, didn’t just drop the ball; they hurled it into the nearest shredder. Tasked with identifying workplace stressors, they turned a standard HR tool into a weapon of mass termination. Employees who admitted to stress—a perfectly human response, by the way—found themselves promptly unemployed. The move was as short-sighted as trying to outrun a bear while wearing flip-flops. I honestly thought it was a joke at first, but, oh no, the fools at YesMadam actually did this.  

PR stunt or total stupidity, the resulting backlash has been swift, brutal, and entirely deserved.  

Image source: Firing over feedback: Yes Madam’s ethical collapseRead more at: https://www.hrkatha.com/features/firing-over-feedback-yes-madams-ethical-collapse/

Welcome to Employer Branding Suicide 101 

Employer branding can be a delicate balance: one misstep, and you’re teetering on the edge of irrelevance. In this case, YesMadam didn’t just misstep; they performed a full swan dive into the chasm of bad PR. 

Here’s why this is an unmitigated disaster: 

  • Talent Exodus: Skilled employees don’t flock to workplaces infamous for punishing vulnerability. Spoiler: this isn’t the 90s, the world is watching. 
  • Recruitment Costs Through the Roof: Finding replacements for talent scared off by your brand’s meltdown? That’s definitely going to cost a fortune. 
  • Lost Revenue: Customers won’t want their money supporting a corporate villain. (And yes, “villain” is now a fair descriptor.) 
  • Damage Control is Expensive: PR campaigns and lawsuits aren’t cheap—and they rarely fix what’s broken. 

In short, what YesMadam has done is akin to lighting their employer brand on fire in the middle of a crowded marketplace. For anybody thinking about doing something similar, let this be a timely warning.   

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The Irony of Timing: A Stress Test in the Age of Employee Well-being 

YesMadam’s actions couldn’t come at a worse time. The corporate world is abuzz with initiatives centered around employee well-being, from mental health days to stress management programs, signaling a shift, that many would say is overdue, toward compassionate leadership. Against this backdrop, YesMadam’s decision to punish employees for acknowledging stress feels like a relic of a bygone era—tone-deaf, callous, and staggeringly out of sync.

While most companies are investing in mindfulness workshops and flexible work policies to boost morale and productivity, YesMadam’s approach sends a chilling message: vulnerability will cost you. This stark contrast doesn’t just tarnish their employer brand; it makes them an outlier in an industry moving toward empathy and support as cornerstones of employee retention. And what about all those employees in other companies who receive surveys like this one, will they now think twice about giving honest answers – I'm guessing most won’t take the chance and will just apply their best poker face.  

Lessons from the Ashes: How to Avoid YesMadam’s Fate 

  1. Honesty is a Gift, Not a Threat: Surveys like this exist to improve your workplace, not to weed out the human beings in it. 
  2. People Talk—And They’re Talking About You: In the age of social media, even a whiff of scandal spreads faster than office gossip on a slow Tuesday. 
  3. Trust is Hard to Earn, Easy to Lose: Employees and job seekers alike are less forgiving than your grandma after you skipped Sunday lunch. And they have receipts.  

What They Should Have Done: Literally Anything Else 

Let’s rewrite the YesMadam playbook for a moment: 

  • Support, Don’t Punish: When employees admit to stress, that’s a cry for help, not a reason to roll out the guillotine. Provide resources, counseling if you can afford it, or even just a sympathetic ear if you can’t.  
  • Use Data for Good: Surveys are tools for growth, not grenades. Use them to identify systemic issues and make real changes. 
  • Play the Long Game: Reputation is your most valuable asset. Treat it like a Fabergé egg, not a garden gnome. 

“But Stress Hurts Productivity!” 

Sure, stress impacts performance. But so does firing half your workforce and alienating the rest. The real productivity killer? A toxic work culture. By addressing the root causes of stress—unrealistic deadlines, poor leadership, insufficient resources—you’ll see better results than any mass firing spree.  

Actionable Advice: Because You’re Smarter Than This 

  1. Create a Safe Environment: Focus on building a workplace where employees feel valued, not vulnerable. Choose your managers wisely and make sure leadership is aligned.  
  2. Fix the Problems, Not the People: Stress often stems from workplace inefficiencies. Start there. That survey should have provided insights as to causes.  
  3. Remember Your Audience: Future employees, current employees, and customers are always watching. 

Conclusion: Reputation Matters, and Yours is Toast 

YesMadam’s PR disaster is a harsh reminder: treat employees poorly, and your employer brand won’t just suffer—it’ll implode. Recovery will take years, millions, and a Herculean effort to repair trust. For other businesses, let this serve as a cautionary tale. 

Your employer brand is your lifeline in the talent market. So, what will it be? Compassion and strategy—or front-row seats to your own implosion? 

Takeaways

What did YesMadam do wrong?

Weaponized stress surveys to fire employees, inciting global outrage. 

How does this affect their employer brand?

Trust is gone, and the damage is public and permanent. 

Why does this matter to job seekers?

Their honesty could make them the next target. 

What’s the financial fallout?

Increased hiring costs, lost talent, and expensive PR fixes. 

How could this have been avoided?

Support stressed employees; don’t punish them. 

Can YesMadam recover?

It's possible, but they’ll need to work miracles. 

What’s the broader lesson?

Employee treatment is employer branding. Mess it up, and the world will hear about it. 


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