The sales pitch for workplace AI has stayed remarkably consistent. It will lighten the load. It will remove the boring bits. It will give people more time for higher-value work.
The lived experience is messier. Many employees still choose not to use AI tools even when they have access. Those who do use them often spend the time they “saved” checking, correcting, and covering themselves. Leaders are then tempted to solve the gap with mandates, dashboards, and monitoring. That approach creates activity, not confidence.
Your employees know the truth. Does your EVP? At Fathom we measure the "Credibility Gap" between your promise and their reality.
This week’s links land in four connected themes, plus The Cut List. The thread through all of them is simple: when trust drops, systems multiply. When systems multiply, work expands.
This Week’s Paper Cut's
